Welcome to Subarashi Sushi Casablanca. Here you can place your delivery order or book a table at our restaurant. Our goal is to offer you a fast and efficient service, guaranteeing the quality and freshness of our products.

1. Place a Delivery Order

• Ordering Hours: We accept orders for home delivery from [Opening time, e.g., 12:00 PM] to [Closing time, e.g., 10:30 PM].
• Delivery Area: We currently deliver to the following areas of Casablanca: [List of neighborhoods/districts, e.g., Anfa, Maarif, Gauthier, etc.]. If your address is not in these areas, please contact us to check availability.
• Estimated Delivery Time: Delivery time may vary depending on demand and distance. Our system will provide you with an estimated time when you complete your order.
• Delivery Fee: The delivery fee is [Fixed amount, e.g., 20 dirhams] or free for orders over [Amount, e.g., 250 dirhams].
• Payment Methods: We accept online payments with credit/debit cards (Visa, Mastercard) and cash on delivery.
• Ordering Process:
  1. Select your dishes and add them to the cart.
  2. Review your order and ensure all details are correct.
  3. Enter your contact details and delivery address.
  4. Choose your payment method and confirm the order.
  5. You will receive a confirmation via email or SMS with your order details and the estimated delivery time.

2. Make a Table Reservation

• Reservation Hours: You can book a table for lunch or dinner at our restaurant from [Opening time, e.g., 12:00 PM] to [Closing time, e.g., 11:00 PM].
• Reservation Process:
  1. Indicate the desired date and time, as well as the number of guests.
  2. Provide your name, phone number, and email address.
  3. We accept special requests (e.g., terrace table, high chair, etc.), but we cannot guarantee their availability.
  4. You will receive a reservation confirmation via email.
• Reservation Conditions:
  • We ask that you be punctual. We will hold your reserved table for a maximum of [15 minutes] after the agreed-upon time.
  • If you wish to modify or cancel your reservation, please let us know as far in advance as possible by calling [Restaurant’s phone number].

3. Cancellation and Refund Policy

• Delivery Orders:
  • If you wish to cancel your order, you must do so by phone immediately after placing it. Cancellations will not be accepted once the order is in preparation or out for delivery.
  • In case you receive an incorrect or damaged product, please contact us immediately so we can resolve the issue. We reserve the right to request a photo of the product to process a refund or redelivery.
• Table Reservations:
  • There is no penalty for canceling a reservation. However, we appreciate it if you inform us in advance so we can offer the table to other customers.

4. Allergies and Intolerances

If you or any of your companions have food allergies or intolerances, please inform us when placing your order or reservation. We will do our best to adapt our dishes, but we cannot guarantee the complete absence of allergen traces.